PRIVACY POLICY

1. Introduction

EnergyCore Solutions LLC ("we," "us," or "our") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, and safeguard the information you provide us when you use our website located at www.energycore-solutions.site. By using our site, you agree to the terms of this policy.

2. Information We Collect

We may collect two types of information from our users:

Personally Identifiable Information: This includes information you voluntarily provide to us, such as your name, email address, phone number, and mailing address. This information is collected when you request a quote, sign up for a newsletter, or communicate with us directly.

Non-Personally Identifiable Information: This is data that cannot be used to identify you personally. It is collected automatically to help us improve our website and services. This may include your IP address, browser type, device information, and usage patterns.

3. How We Use Your Information

The information we collect is used to enhance your experience and provide our services. We use your information to:

• Communicate with you regarding our services, products, and promotions.
• Personalize your experience on our website.
• Process transactions and administer our services.
• Improve our website functionality and content.
• Respond to your inquiries and provide customer support.

We are in compliance with the CAN-SPAM Act and will not send misleading information. You may opt out of our email communications at any time.

4. Data Sharing and Disclosure

EnergyCore Solutions LLC will never sell, rent, or barter your email address or credit card information to unauthorized third parties. We are committed to protecting your personal information. However, we may share your data in the following situations:

With Service Providers: We may use trusted third-party services to assist us in operating our business and website (e.g., website hosting, analytics). These parties are bound by confidentiality agreements and will only use your information as necessary to perform their specific functions.

Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be one of the transferred assets. We will notify you of any such change.

Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, or to protect our rights, property, or safety.

5. Third-Party Financial Services (Plaid)

We use Plaid Inc. ("Plaid") to enable secure bank account connections and payment processing services. When you choose to link your bank account for payment purposes, Plaid collects and processes your financial information on our behalf.

Information Collected by Plaid:

When you use our pay-by-bank services, Plaid may collect:

• Bank account and routing numbers
• Account balance and transaction history
• Account holder information (name, address, phone number)
• Authentication credentials to access your financial institution

How Plaid Uses Your Information:

Plaid uses this information to verify your bank account, check available funds, process ACH transactions, reduce payment failures, and prevent fraud. Plaid's collection and use of your financial data is governed by their own privacy policy.

Your Consent:

By connecting your bank account through our services, you agree to Plaid's Privacy Policy and grant Plaid and EnergyCore Solutions LLC permission to access and use your financial information as described. You can review Plaid's Privacy Policy at: https://plaid.com/legal/#end-user-privacy-policy

Data Security:

Plaid uses industry-standard security measures, including encryption and secure data transmission protocols, to protect your financial information. We do not store your bank login credentials—these are securely handled by Plaid.

6. Cookie Policy

We use cookies and other tracking technologies to collect non-personally identifiable information. Cookies are small data files stored on your device. They help us remember your preferences and understand how you interact with our website, enabling us to provide a more personalized experience. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer. However, this may prevent you from taking full advantage of the website.

7. Data Security

We take the security of your data seriously. We have implemented a variety of security measures to protect your personal information, including Secure Sockets Layer (SSL) technology for all e-commerce transactions. Our SSL software is the industry standard for encrypting personal and payment information so it cannot be read over the internet.

8. Third-Party Websites

Our website may contain links to third-party sites. Please be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any site you visit that collects personally identifiable information.

9. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our records.

10. Governing Law

This policy and the use of this Site are governed by the laws of the State of Wyoming, USA. Any disputes will be resolved through good faith efforts at mediation. If mediation fails, we agree to submit the dispute to binding arbitration within the United States.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Last updated: December 31, 2025